Settings · NPS Command Center

Organization Printfly Default workspace for NPS projects, members, and integrations.

Access model Admin / Standard / Limited Mirrors the Delighted-style account role split.

Auth status Workspace login pending Signup, login, logout, and workspace context are wired.

Data model Workspace tables ready Accounts, projects, members, API keys, integration connections, and audit events.

Sign in

Checking session Loading workspace login configuration.

Checking

Security options Invite acceptance, social sign-in, and two-factor controls load with auth configuration.

Workspace Profile

Workspace name

Organization logo

Replaces the monogram in the top-left of the app. PNG, JPG, SVG, or WebP up to 850 KB.

Upload logo

Theme color Tints buttons, links, and the brand across this workspace — a visual cue so people don't act in the wrong one. Store Slug The store path in customer-facing survey links. Lowercase letters, numbers, and dashes. Post-Survey Redirect Where customers land after submitting the survey. Leave empty to show the thank-you screen only.

Plan: —
Created: —
Members: —
Workspace ID: —

Members

Manage team

Everyone with access to this workspace. Invite people and change roles on the Team page.

Security Checklist

Workspace signup, login, logout, and server-side user context.
Workspace invitations with role assignment.
Password reset, Google or Apple SSO options, and two-factor enrollment and challenge screens.
Authenticated app routes scoped to the active workspace.
Scoped API keys for customer-owned integrations.
Audit events for user, integration, webhook, and API key changes.

Team

Invite teammates and manage roles on the Team page.

Projects and survey programs

Relationship NPS Quarterly account-level pulse with segment filters and trend reporting.

Live UI

Transactional NPS Triggered from order delivery, support close, or custom API events.

Webhook ready

Web survey snippet In-app or website collection with visitor identity and event context.

Snippet live

Testimonials Promoter request, approval, and embeddable testimonial widget.

Widget live

Slack install

Slack not connected Install the app into this customer workspace, then choose where alerts should post.

Not connected

Incoming webhook URL Recommended. Create one in Slack (per channel) and paste it here — the app only posts to that channel and can't see anything else in your Slack. How to create it.

Or connect with the OAuth app (lets you pick a channel from a list)

Alert channel

API keys

No API keys loaded Scoped keys will appear here after workspace data is available.

Waiting

Audit Trail

Saved view Event type Retention window Search audit details Archive destination Purge confirmation

Audit archive replay waits for a configured archive destination.

No audit events loaded User, integration, webhook, and API key changes will appear here.