NPS Command Center

Customer Identity

People

Review every customer profile created by imports, webhooks, survey sends, responses, unsubscribes, and manual entry.

Total people

0 Not loaded

Active

0 Can receive surveys

Unsubscribed

0 Suppressed profiles

Responded

0 Profiles with NPS history

Create or Update

Customer Profile

Manual

Upload a List

Import a CSV exported from Klaviyo, Customer.io, or Shopify. Maps Email, Name (or First/Last), Phone, Segment, and Owner columns. Tag the whole list with a segment below.

Profiles

Customer List

Person Status Segment Owner Last sent Last response Next survey Source