NPS Command Center

Migration

Historical Import

Upload a Delighted response export once so old NPS scores, people, trend history, and follow-up continuity remain in this workspace.

CSV Upload

Import Responses

Choose a CSV export to preview importable rows.
No import run yet Imported rows create response records, update people, and backfill follow-up tasks.
Ready

Delighted API

Pull Survey History

Enter a Delighted API key to preview historical responses.

Column Mapping

Accepted Fields

scoreAlso accepts nps, rating, response, or a recommendation score header.
emailAlso accepts person_email, person email, or email address.
created_atAlso accepts created at, timestamp, date, responded at, or response date.
commentAlso accepts feedback or verbatim.
nameAlso accepts person_name, person name, customer, or customer name.
touchpointAlso accepts order, order_id, ticket, or ticket_id.